Managing Units
Learn how to add, name, and manage individual rooms or units within a unit type.
A unit is a single physical room or space that guests can book. If you have 5 Deluxe Rooms, each one is a unit. Unit types are categories. Units are the actual rooms.
Unit Type vs. Unit
This distinction matters because it controls how availability and bookings work:
- Unit type = "Deluxe Room" (the category, with shared amenities, capacity, photos, and pricing)
- Unit = "Room 201" (one specific Deluxe Room that a guest sleeps in)
When a guest books a Deluxe Room for March 15-17, Tuluyan assigns one specific unit (say, Room 201) to that booking. Room 201 is then unavailable for those dates, but Room 202 and Room 203 remain open. When all units under a type are booked for certain dates, that room type shows as fully booked.
Naming Your Units
Every unit needs a name or identifier. You have two approaches:
Auto-naming lets you set a count and Tuluyan generates names for you. If your unit type is "Standard Room" and you create 5 units, they become "Standard Room 1", "Standard Room 2", and so on. This works well when you do not have existing room numbers.
Custom naming lets you match what is physically on your doors. "Room 101", "Room 102", "Cottage A", "Lot 15 Block 3". This is better when your property already has established naming.
The Property Setup Wizard uses bulk creation. You enter a count (say, 3) and it auto-names them for you. You can always rename units later from the property dashboard.
Naming tips:
- Match your on-site signage. If the door says "Room 201", name the unit "Room 201". Your staff will thank you when matching bookings to physical rooms.
- Keep it short. "Room 201" is better than "Deluxe Room Number 201 (2nd Floor, Left Wing)".
- Be consistent. Do not mix "Room 1", "Rm. 2", and "Room Three" across units of the same type.
How Units Connect to Bookings
One unit can only have one active booking at a time for any given date range. This is how Tuluyan prevents double bookings.
Here is the flow:
- Guest requests a booking for "Deluxe Room" on March 15-17
- Tuluyan checks which Deluxe Room units are available for those dates
- An available unit gets assigned to the booking
- That unit is now blocked for March 15-17
If you have 3 Deluxe Room units and all 3 are booked for a weekend, no more guests can book that type for those dates. Adding a 4th unit opens up one more slot.
Unit Statuses
Units have statuses that reflect their current condition:
- Available. Ready for bookings. This is the default state.
- Occupied. A guest is currently checked in. This is set automatically when you check in a booking.
- Maintenance. The unit is out of service for repairs or renovation. It will not appear as available for new bookings.
- Cleaning. The unit is being prepared for the next guest. Useful for turnover tracking between checkouts and check-ins.
Setting a unit to Maintenance or Cleaning blocks it from new bookings until you switch it back to Available. Use this when a room has a broken aircon or needs repainting. You do not want guests booking a room that is not ready.
When to Add More Units
Add more units when:
- You build or renovate additional rooms
- You convert spaces (turning a storage room into a bookable room)
- You are consistently fully booked and want to show accurate availability after expansion
You can add units to an existing unit type at any time from the property dashboard. No need to recreate anything.
What's Next?
With your units set up, the next step is pricing. Learn how to create products and set rates in Products and Pricing.